The responsibility for ensuring all aspects of a Quality Assurance Program (QAP) are met within the organization, typically falls on the Quality Assurance Officer [QAO]. The QAO supervises and carries out the monitoring, recordkeeping, statistical techniques, and other functions required to maintain high quality data. This person may have these duties as a sole responsibility or may have other responsibilities within the company. The QA Officer should be involved in the daily activities of the company and interact at the lowest level of the company at which he or she can be effective and unbiased in objectively serving the needs of the organization. Even organizations consisting of one or two people need to designate the responsibilities of a QA Officer to someone involved in the day-to-day operations. In addition, an outside expert can be used to review statistical methods, procedures, training, or other QA issues.
The QA Officer assists in interpreting and developing the QAP for the company and provides technical support/review and approves QA products and procedures for the top manager. The QA Officer should, at a minimum, be responsible for: